Being a pimp or solution provider? What consists good sales person

How to become a good sales person.

A good sales person is one who builds relationships

To be a good seller it is important that you build a rapport or a relationship with your client so that they feel comfortable trusting you. Good sales is all about building a bond of mutual trust and understanding between you and your client. This also goes a long way in helping to gain your customers confidence and also makes them come back to do business with you again.




A good sales person answers his/her phone

Instead of letting an automated answering machine get your phone calls, answer the phone yourself. This shows customers and clients that you care about them and that they are not another sales record in your books. If you are extremely busy hire an assistant or additional staff to handle the phone lines, and know that a human touch is much more effective then a fake robotic voice.




A good sales person does not make promises he/she can't keep

It is important that your customers know that they can trust you at all times to do a good job. A good sales person should always keep their promises. If you feel that you cannot keep a promise then do not make it and be honest with your customers, they will appreciate you more for your honesty. Breaking a promise only leads to distrust and makes a customer feel that they cannot trust you.




A good sales person listens to their customers

While a good sales person is all about talking the client into buy something, it is also important that you listen to your customers as well. Take a moment to get to know your customers personally and then give them an appropriate response. Listen to what your customer has to say, know what they like and what they don't, and know their favorite color, all this goes a long way in building a fruitful relationship.




A good sales person deals with complaints head on

While no one likes complaints, it is important as a good sales person to deal with them head on. This shows your customers that you are proactive and that you are concerned about them.




A good sales person is helpful, even if there is nothing to gain

It is very important that you are helpful even if there is nothing to gain; this makes a customer feel special and will also help foster a stronger customer relationship.




A good sales person is always an expert

Know that a good sales person is always an expert. He knows his product or service inside out. There is nothing about the product that he does not know. By having confidence in what you sell, you will be able to sell whatever you have in a much more effective manner.




A good sales person takes the initiative or goes the extra mile

A good sales person takes the initiative. What this means is that if your customer asks you for something, don't just show them only that. Encourage them to see similar things and provide them with a variety of choice. Also always go the extra mile. If your client is a regular customer offer them a discount or some sort of rebate on the items they have purchased.




A good sales person is personally accountable

To be personally accountable is hard, but it also shows the customer that you are not afraid to admit to your mistakes. This in turn encourages a stronger relationship with your clients as they will feel that they can trust you more. Trust is the most important tool that a good sales person must possess at all times.




A good sales person says "I will", not "I'll try"

The word 'try' should not be in a good sales person's vocabulary. The reason for this is that it shows your customer that you may or may not make it happen. By using the word 'will' you show that you are in charge and that you 'will' move mountains to see the sale through.

Ten reasons need to go Italy

1, Art; Da vinci, Michelangelo, Renaissance!
2, Pizza; I live Pizza and spaghetti
3, Soccer; Lega Serie A
4, Architecture; Roman style building 
5, Shopping; Italian style cloths and fashion are adored in Japan
6, People; especially Italian woman are attractive?
7, Close to other countries: next to France, Germany, Swiss
8, Ocean: Mediterranean sea
9, language; sounds good
10, History ; include arts and religion, rise and fall of Roman empire overlap modern US history?